Support

We’re here to help you train. Reach us any time and we’ll get back to you within 2 business days.

Contact us

Email support@crosscloudpartners.com with any question, bug, or feedback.

Subscriptions & billing

• Cancel a subscription— iOS: Settings → your name → Subscriptions → BodzMe. Android: Play Store → Payments & subscriptions → Subscriptions → BodzMe.
• Restore a purchase— open BodzMe → Profile → subscription → “Restore purchases”.
• Subscriptions renew automatically until cancelled at least 24 hours before the end of the current period.

Delete your account & data

In the app: Profile → “Delete account” (password-confirmed). This permanently removes your account and all associated data. You can also request deletion by emailing support@crosscloudpartners.com.

Health & privacy

Any Apple Health data you connect stays linked to your account, is never used for ads or tracking, and is deleted when you delete your account. See our Privacy Policy and Terms of Use.

Common questions

• Is BodzMe medical advice? No. BodzMe provides fitness and nutrition guidance and is not a substitute for professional medical or nutritional advice.
• AI accuracy — AI responses can be inaccurate; always use your own judgement, especially for injuries or medical conditions.